TERMS OF SERVICE
Welcome to Good Life Physical Therapy. By accessing or using our services, you agree to the following Terms of Service. Please read these terms carefully. If you do not agree, you may not use our services.
1. General Terms
Scope of Services:
- Good Life Physical Therapy provides care services, including consultations, treatments, and follow-up care.
Eligibility:
- Services are available to individuals who are at least 18 years of age or have consent from a parent or guardian if under 18.
Appointment Policies:
- Appointments must be scheduled in advance.
- Cancellations or rescheduling must be made at least 24 hours before the appointment. Failure to provide adequate notice may result in cancellation fees.
Payment Terms:
- Payments are due at the time of service unless prior arrangements have been made.
- Insurance claims will be filed as a courtesy, but patients are responsible for any charges not covered by insurance.
Patient Responsibilities:
- Provide accurate and updated personal and medical information.
- Follow treatment plans as prescribed.
2. SMS Messaging Disclosure
- Good Life Physical Therapy offers SMS communication to enhance your experience. By providing your mobile number, you consent to receive SMS messages as outlined below.
Types of Messages:
- Appointment reminders and confirmations
- Treatment follow-up instructions
- Updates on practice operations or promotions
- Notifications about billing and insurance
Texting Cadence:
- Message frequency varies based on your engagement with our practice, typically 1–3 messages per month unless there are specific follow-ups or promotions requiring more frequent communication.
Message and Data Rates:
- Standard message and data rates may apply based on your mobile carrier’s policies.
- Good Life Physical Therapy is not responsible for any charges incurred from your carrier.
Privacy and Data Security:
- Your personal information is protected in accordance with our Privacy Policy.
- We do not sell or share your mobile number with third parties.
Opt-Out Instructions:
- To stop receiving SMS messages, reply "STOP" to any message.
- For assistance, reply "HELP" or contact us directly.
3. Privacy Policy
- Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.
4. Disclaimers and Liability
Medical Disclaimer:
- All information provided by Good Life Physical Therapy, including SMS communication, is for informational purposes only and does not constitute medical advice. Consult with our professionals directly for personalized care.
Limitations of Liability:
- Good Life Physical Therapy is not liable for any damages resulting from missed appointments, technical issues with SMS, or unauthorized access to your personal information unless caused by our negligence.
5. Changes to Terms of Service
- We may update these Terms of Service from time to time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the updated terms.
6. Contact Us
- For questions or concerns about these Terms of Service, please contact us.
- By using Good Life Physical Therapy’s services, you acknowledge and agree to these terms.